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What areas do you cover? |
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Do you provide services for residential customers? |
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Are you insured? |
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Do you provide cleaning supplies, equipment etc? |
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Do you guarantee your services? |
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Do you charge per hour or per job? |
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Are there any extra charges e.g parking, congestion charge? |
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How long in advance I need to book the service? |
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Do I have to be present when your cleaners arrive? |
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Do you work on Public and Bank Holidays? Is it more expensive? |
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What areas do you cover? |
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Our services are available within the M25 and some of the home counties. Please call 0845 226 0783 to check availability in your area. |
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Do you provide services for residential customers? |
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Yes we do. We provide residential and commercial cleaning services. |
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Are you insured? |
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Our Public Liability insurance covers damages up to £1,000,000. We have added extra protection in the form of Treatment Risk and Fidelity Cover. |
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Do you provide cleaning supplies, equipment etc? |
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Yes we do. Our cleaning crews are fully equipped with the latest equipment and top quality cleaning materials manufactured by Johnson Diversey™, Premier™ and Seldon™. |
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Do you guarantee your services? |
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All our cleaning services are backed by an iron clad 100% satisfaction guarantee. We guarantee you a satisfactory result or we will re-clean the disputed areas free of charge. |
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Do you charge per hour or per job? |
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All our charges are quoted per job and are not affected by the time spent to complete the service. |
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Are there any extra charges e.g parking, congestion charge? |
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Yes. In most cases our cleaning operatives use company vehicles which must be parked safely for the duration of the service. If any parking fees or congestion charges occur they will be added to the client's bill. |
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How long in advance I need to book the service? |
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We suggest you booked the service at least 5 days in advance in order to get your desired date and time. |
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Do I have to be present when your cleaners arrive? |
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No. We can collect keys from a letting/estate agent near your property, local shop or a neighbour free of charge. We can collect keys from any place within M25. Pick up locations outside the postcode of the property are subject to a collection fee. |
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Do you work on Public and Bank holidays? Is it more expensive? |
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Yes we do work on Public and Bank holidays. We do not charge more if the service date is a Public/Bank holiday. |
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